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Posts by Haley McKinney

How to Create a Successful Support Team

Posted Mar 17, 2016 by Haley McKinney

Have you ever worked in a restaurant, call center, or retail store? If so, you may know customer service jobs are not always the easiest. Although not easy, these and similar positions have the opportunity for extreme reward. Helping the customer achieve success, while receiving the best possible experience, is the main goal that our Support Team strives to meet each and every day.

Fast Track to a Closed Support Case

Posted Mar 24, 2015 by Haley McKinney

The Pragmatic Works' Support Team is always prepared to assist with any issues you may encounter when using our software. Our team of support technicians are experienced with our products and SQL Server. As programs and platforms grow and evolve, we are constantly training to keep up with any product changes and new features. Whether you have a simple activation request or a more complicated problem, we are ready to spring into action and assist you in any way. 

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